{"id":16920,"date":"2026-07-14T11:34:11","date_gmt":"2026-07-14T11:34:11","guid":{"rendered":"https:\/\/amiparis-shop.com\/pages\/f-a-q\/"},"modified":"2026-07-27T19:58:22","modified_gmt":"2026-07-27T19:58:22","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/amiparis-shop.com\/pages\/f-a-q\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"<div id=\"shopify-section-template--29356144525576__custom_liquid_m7ixDx\" class=\"shopify-section custom-liquid\">\n<section class=\"m-section m-custom-liquid \">\n<div style=\"margin: -160px 0;\">\n<!-- Contenu vide ou ajout de votre contenu ici -->\n<\/div>\n<\/section><\/div>\n<div id=\"shopify-section-template--29356144525576__main\" class=\"shopify-section\">\n<div class=\"m-page-header m-page-header--template-page m:text-center m-scroll-trigger animate--fade-in\">\n<div class=\"container\">\n<h1 class=\"m-page-header__title\">F.A.Q<\/h1>\n<\/p><\/div>\n<p> <!-- \/snippets\/breadcrumb.liquid --> <\/p>\n<nav class=\"m-breadcrumb m:w-full \" role=\"navigation\" aria-label=\"breadcrumbs\" >\n<div class=\"container\">\n<div class=\"m-breadcrumb--wrapper m:flex m:items-center m:justify-center\"> <a href=\"\/fr\/\" class=\"m-breadcrumb--item\" title=\"Back to the home page\">Accueil<\/a> <span aria-hidden=\"true\" class=\"m-breadcrumb--separator\"> <svg class=\"m-svg-icon--small\" fill=\"currentColor\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 512\"><path d=\"M17.525 36.465l-7.071 7.07c-4.686 4.686-4.686 12.284 0 16.971L205.947 256 10.454 451.494c-4.686 4.686-4.686 12.284 0 16.971l7.071 7.07c4.686 4.686 12.284 4.686 16.97 0l211.051-211.05c4.686-4.686 4.686-12.284 0-16.971L34.495 36.465c-4.686-4.687-12.284-4.687-16.97 0z\"\/><\/svg> <\/span> <span class=\"m-breadcrumb--item-current m-breadcrumb--item\">F.A.Q<\/span> <\/div>\n<\/p><\/div>\n<\/nav><\/div>\n<\/p><\/div>\n<div id=\"shopify-section-template--29356144525576__page_faqs_PgCExR\" class=\"shopify-section faqs-section\">\n<div class=\"m-page-header m-page-header--template-page m:text-center m-scroll-trigger animate--fade-in\">\n<div class=\"container-fluid\">\n<h1 class=\"m-page-header__title\">F.A.Q<\/h1>\n<\/p><\/div>\n<p> <!-- \/snippets\/breadcrumb.liquid --> <\/p>\n<nav class=\"m-breadcrumb m:w-full \" role=\"navigation\" aria-label=\"breadcrumbs\" >\n<div class=\"container-fluid\">\n<div class=\"m-breadcrumb--wrapper m:flex m:items-center m:justify-center\"> <a href=\"\/fr\/\" class=\"m-breadcrumb--item\" title=\"Back to the home page\">Accueil<\/a> <span aria-hidden=\"true\" class=\"m-breadcrumb--separator\"> <svg class=\"m-svg-icon--small\" fill=\"currentColor\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 512\"><path d=\"M17.525 36.465l-7.071 7.07c-4.686 4.686-4.686 12.284 0 16.971L205.947 256 10.454 451.494c-4.686 4.686-4.686 12.284 0 16.971l7.071 7.07c4.686 4.686 12.284 4.686 16.97 0l211.051-211.05c4.686-4.686 4.686-12.284 0-16.971L34.495 36.465c-4.686-4.687-12.284-4.687-16.97 0z\"\/><\/svg> <\/span> <span class=\"m-breadcrumb--item-current m-breadcrumb--item\">F.A.Q<\/span> <\/div>\n<\/p><\/div>\n<\/nav><\/div>\n<section class=\"m-section m-faqs-section\" data-section-id=\"template--29356144525576__page_faqs_PgCExR\" data-section-type=\"page-faqs\">\n<div class=\"container\">\n<div class=\"m-row\">\n<div class=\"m-faqs-section__content m:w-full m-scroll-trigger animate--fade-in\">\n<div class=\"m-faqs-section__block m-faqs-section__block-content\"> <b style=\"font-size:23px;\">D\u00e9lais de livraison<\/b> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_piMi3q\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Dans quels pays livrez-vous ? Sous quel d\u00e9lai et par quel mode d\u2019exp\u00e9dition ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p><strong>Livraison dans le monde entier<\/strong><\/p>\n<p>Les commandes sont exp\u00e9di\u00e9es dans le monde entier par notre transporteur (Express ou Standard selon la destination).<\/p>\n<p>La livraison se fait uniquement les jours ouvr\u00e9s :<\/p>\n<\/p>\n<p><strong>Europe<\/strong> : 3 \u00e0 6 jours<\/p>\n<p><strong>\u00c9tats-Unis<\/strong> : 5 \u00e0 7 jours<\/p>\n<p><strong>Reste du monde<\/strong> : 5 \u00e0 10 jours<\/p>\n<p>Les d\u00e9lais de livraison sont des estimations et peuvent s\u2019allonger en p\u00e9riode de forte activit\u00e9, en cas de rupture de stock ou du fait de facteurs externes comme la m\u00e9t\u00e9o ou les douanes.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_DwKU9m\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Comment suivre ma commande ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous \u00eates pr\u00e9venu par e-mail d\u00e8s l\u2019exp\u00e9dition de votre commande. Une fois celle-ci partie, vous pouvez suivre son acheminement gr\u00e2ce au lien de suivi contenu dans l\u2019e-mail de confirmation d\u2019exp\u00e9dition. Le transporteur vous informe \u00e9galement par e-mail des modalit\u00e9s et de l\u2019avancement de la livraison.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_gcmnzA\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Puis-je retirer ma commande en boutique ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Non : nous vendons uniquement en ligne, le retrait en boutique n\u2019est donc pas possible.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_kH9wg8\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Livrez-vous en bo\u00eete postale ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Les bo\u00eetes postales ne sont pas des adresses de livraison \u00e9ligibles. Les commandes pass\u00e9es vers une bo\u00eete postale ne seront pas accept\u00e9es.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-content\"> <b style=\"font-size:23px;\">Retours et remboursements<\/b> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_JnrJUf\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>De combien de temps je dispose pour retourner un article ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous disposez de 30 jours calendaires \u00e0 compter de la r\u00e9ception de votre commande pour d\u00e9clarer votre demande de retour (nous \u00e9tendons le d\u00e9lai l\u00e9gal de 14 jours).<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_6xUKhm\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Puis-je \u00e9changer un produit ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Il n\u2019y a pas d\u2019\u00e9change en libre-service en ligne. Retourner l\u2019article et repasser commande reste le plus rapide \u2014 mais si vous pr\u00e9f\u00e9rez un \u00e9change, \u00e9crivez-nous et nous l\u2019organisons.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_ddLgUH\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Dans quel \u00e9tat l\u2019article doit-il revenir ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous pouvez essayer un article comme vous le feriez en boutique. Votre responsabilit\u00e9 n\u2019est engag\u00e9e qu\u2019en cas de d\u00e9pr\u00e9ciation r\u00e9sultant de manipulations allant au-del\u00e0 de ce qui est n\u00e9cessaire pour \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement de l\u2019article.<\/p>\n<p>L\u2019article doit nous revenir complet, avec ses \u00e9tiquettes, ses accessoires et ses documents.<\/p>\n<p>L\u2019emballage d\u2019origine n\u2019est pas exig\u00e9 pour que le retour soit accept\u00e9.<\/p>\n<p>Vous disposez de 30 jours calendaires \u00e0 compter de la r\u00e9ception pour nous annoncer votre r\u00e9tractation, puis de 14 jours suppl\u00e9mentaires pour nous renvoyer l\u2019article.<\/p>\n<p>Aucun article de notre catalogue n\u2019est exclu du droit de r\u00e9tractation, hormis les cat\u00e9gories pr\u00e9vues par la loi : les biens confectionn\u00e9s sur mesure ou nettement personnalis\u00e9s, et les biens descell\u00e9s apr\u00e8s livraison qui ne peuvent \u00eatre renvoy\u00e9s pour des raisons d\u2019hygi\u00e8ne.<\/p>\n<p>Les frais de retour sont \u00e0 notre charge : nous vous adressons une \u00e9tiquette pr\u00e9pay\u00e9e ainsi que la marche \u00e0 suivre.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_h8V3E6\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Les frais de livraison sont-ils rembours\u00e9s ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Oui. Nous remboursons l\u2019int\u00e9gralit\u00e9 des sommes vers\u00e9es, frais de livraison standard compris.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-content\"> <b style=\"font-size:23px;\">Compte client<\/b> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_kLKA8J\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Pourquoi cr\u00e9er un compte ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Cr\u00e9er votre compte vous permet de suivre directement votre commande en ligne et d\u2019acc\u00e9der \u00e0 votre historique d\u2019achats.<\/p>\n<p>Vous pourrez g\u00e9rer vos informations personnelles et enregistrer vos pi\u00e8ces pr\u00e9f\u00e9r\u00e9es dans votre liste d\u2019envies, pour les retrouver depuis n\u2019importe quel appareil.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_Wt38h4\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Puis-je commander sans cr\u00e9er de compte ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous pouvez passer commande en mode invit\u00e9. Dans ce cas, vous n\u2019aurez pas acc\u00e8s \u00e0 un compte client et devrez suivre votre commande via l\u2019e-mail d\u2019exp\u00e9dition envoy\u00e9 par le transporteur.<\/p>\n<p>Vous pouvez d\u00e9cider de cr\u00e9er votre compte \u00e0 tout moment avec l\u2019adresse e-mail utilis\u00e9e lors de votre<\/p>\n<p>commande. Vous aurez alors acc\u00e8s \u00e0 toutes les commandes pass\u00e9es et li\u00e9es \u00e0 cette adresse.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_WN7cW7\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Comment m\u2019inscrire ou me d\u00e9sinscrire de la newsletter ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Pour vous abonner, rendez-vous dans la rubrique \u00ab Newsletter \u00bb en bas de page et remplissez le formulaire avec votre adresse e-mail. En vous abonnant<\/p>\n<p>, vous serez inform\u00e9(e) en avant-premi\u00e8re de nos nouvelles pi\u00e8ces et de nos \u00e9v\u00e9nements, ainsi que de nos actualit\u00e9s.<\/p>\n<p>Pour vous d\u00e9sabonner, cliquez \u00e0 tout moment sur le lien de d\u00e9sabonnement pr\u00e9sent en bas de chaque newsletter.<\/p>\n<p>Vous pouvez \u00e9galement vous inscrire ou vous d\u00e9sinscrire depuis votre compte client, rubrique \u00ab mes informations personnelles \u00bb.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_xNRV7X\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Comment modifier les informations de mon compte ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous pouvez mettre \u00e0 jour vos informations depuis la page de votre compte, en s\u00e9lectionnant \u00ab informations personnelles \u00bb puis \u00ab modifier mes informations \u00bb.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-content\"> <b style=\"font-size:23px;\">Commande et paiement<\/b> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_dtJ9aE\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Comment ma commande est-elle emball\u00e9e ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Tous les articles sont soigneusement emball\u00e9s dans un colis. Les articles n\u00e9cessitant une protection sont plac\u00e9s dans une housse ou une bo\u00eete (chaussures, sacs, bijoux). En p\u00e9riode de forte activit\u00e9, l\u2019emballage peut \u00eatre all\u00e9g\u00e9 afin de respecter au mieux les d\u00e9lais de livraison annonc\u00e9s.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_KTfa8K\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Puis-je demander un emballage cadeau ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Nous ne proposons pas l\u2019option emballage cadeau sur notre boutique en ligne pour le moment.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_VjyFrC\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Puis-je modifier ma commande ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Une fois votre commande confirm\u00e9e, elle ne peut plus \u00eatre modifi\u00e9e. Vous disposez de 30 jours calendaires apr\u00e8s r\u00e9ception pour nous annoncer votre r\u00e9tractation, et nous remboursons les articles retourn\u00e9s sans frais.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_E7pw4D\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>O\u00f9 trouver ma facture ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Une facture est \u00e9mise pour chaque commande pass\u00e9e.<\/p>\n<p>Que vous ayez command\u00e9 en mode invit\u00e9 ou non, vous la recevez sous forme de lien dans votre e-mail de confirmation d\u2019exp\u00e9dition. Pour toute commande pass\u00e9e depuis un compte client existant, vous la retrouverez \u00e9galement dans votre espace client, rubrique \u00ab mes commandes \u00bb.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_LpGzDj\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Le paiement sur le site est-il s\u00e9curis\u00e9 ?<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Toutes les transactions effectu\u00e9es sur ce site via notre<\/p>\n<p>prestataire de paiement respectent<\/p>\n<p>la norme PCI DSS, standard de s\u00e9curit\u00e9 du secteur des paiements. Conform\u00e9ment \u00e0 la directive europ\u00e9enne DSP2,<\/p>\n<p>l\u2019authentification \u00ab 3-D Secure \u00bb est appliqu\u00e9e \u00e0 chaque commande.<\/p>\n<\/p>\n<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_LErcGg\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Ce site utilise \u00e9galement le chiffrement Secure Socket Layer (SSL). Ce protocole garantit que tout ce qui s\u2019\u00e9change entre vous et nous est chiffr\u00e9 en transit, et illisible pour un tiers.<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Vous pouvez le v\u00e9rifier facilement en contr\u00f4lant la pr\u00e9sence du pr\u00e9fixe \u00ab https \u00bb et du cadenas dans la barre d\u2019adresse de votre navigateur. Ces indicateurs signalent que la connexion est s\u00e9curis\u00e9e et garantissent la confidentialit\u00e9 de vos donn\u00e9es personnelles et bancaires pendant vos transactions.<\/p>\n<p>Quand serai-je d\u00e9bit\u00e9 de ma commande ?<\/p>\n<p>Le moment du d\u00e9bit d\u00e9pend du moyen de paiement utilis\u00e9.<\/p>\n<p>Si vous payez par carte bancaire (Visa, Mastercard, American Express, etc.), vous \u00eates d\u00e9bit\u00e9 \u00e0 l\u2019exp\u00e9dition de la commande.<\/p>\n<p>Si vous utilisez un service de paiement tiers (PayPal, etc.), vous \u00eates d\u00e9bit\u00e9 \u00e0 la confirmation de la commande.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_er9d3c\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Pour un paiement diff\u00e9r\u00e9 ou fractionn\u00e9, vous \u00eates d\u00e9bit\u00e9 selon l\u2019\u00e9ch\u00e9ancier indiqu\u00e9 par l\u2019option choisie.<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Si un article se r\u00e9v\u00e8le indisponible, nous vous remboursons automatiquement.<\/p>\n<p>Que faire si mon paiement est refus\u00e9 ?<\/p>\n<p>Si vous pensez que votre paiement n\u2019est pas pass\u00e9, v\u00e9rifiez qu\u2019aucun e-mail de confirmation de commande ne vous a \u00e9t\u00e9 envoy\u00e9 et qu\u2019<\/p>\n<p>aucune commande n\u2019appara\u00eet dans votre compte client. Si ce n\u2019est pas le cas, vous pouvez repasser votre commande en v\u00e9rifiant l\u2019exactitude des informations de paiement fournies.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-content\"> <b style=\"font-size:23px;\">Si tout est correct et que le paiement semble malgr\u00e9 tout avoir \u00e9chou\u00e9, contactez votre banque, qui pourra vous renseigner.<\/b> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_Uqr6ET\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Si une erreur de paiement survient \u00e0 la suite d\u2019un probl\u00e8me technique, vous \u00eates automatiquement redirig\u00e9 vers la page de paiement de votre commande. Votre moyen de paiement n\u2019est pas d\u00e9bit\u00e9. Vous recevez \u00e9galement un e-mail confirmant l\u2019erreur de paiement.<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Informations produit<\/p>\n<p>Que faire en cas de probl\u00e8me de qualit\u00e9 sur mon article ?<\/p>\n<p>Nous nous engageons \u00e0 proposer les plus belles pi\u00e8ces et veillons \u00e0 contr\u00f4ler et tester toutes les<\/p>\n<p>mati\u00e8res utilis\u00e9es pour confectionner nos v\u00eatements. Dans de rares cas, vous pouvez toutefois constater un d\u00e9faut de qualit\u00e9. Merci de nous transmettre par \u00e9crit, via notre formulaire de contact, les \u00e9l\u00e9ments suivants :<\/p>\n<p>Votre num\u00e9ro de commande.<\/p>\n<p>La r\u00e9f\u00e9rence de l\u2019article concern\u00e9, qui figure sur l\u2019\u00e9tiquette d\u2019entretien.<\/p>\n<p>La nature du probl\u00e8me, photos \u00e0 l\u2019appui.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_apnVHC\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>La fa\u00e7on dont l\u2019article a \u00e9t\u00e9 lav\u00e9, et toute information utile pour nous aider \u00e0 identifier l\u2019origine du probl\u00e8me.<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>Nos conseillers transmettront votre demande \u00e0 notre service qualit\u00e9, qui \u00e9valuera l\u2019article et vous proposera la solution la plus adapt\u00e9e.<\/p>\n<p>Comment entretenir mon article ?<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<div class=\"m-faqs-section__block m-faqs-section__block-accordion\"> <collapsible-tab class=\"m-collapsible no-js-hidden\" data-block-id=\"collapsible-tab-accordion_xTDMrr\" >\n<h3 class=\"m-collapsible--button\" data-trigger> <span>Toutes les mati\u00e8res sont diff\u00e9rentes et demandent un entretien<\/span> <span class=\"m-collapsible--icon\"> <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <path d=\"M13.5306 6.53073L8.5306 11.5307C8.46092 11.6007 8.37813 11.6561 8.28696 11.694C8.1958 11.7318 8.09806 11.7513 7.99935 11.7513C7.90064 11.7513 7.8029 11.7318 7.71173 11.694C7.62057 11.6561 7.53778 11.6007 7.4681 11.5307L2.4681 6.53073C2.3272 6.38984 2.24805 6.19874 2.24805 5.99948C2.24805 5.80023 2.3272 5.60913 2.4681 5.46823C2.60899 5.32734 2.80009 5.24818 2.99935 5.24818C3.19861 5.24818 3.3897 5.32734 3.5306 5.46823L7.99997 9.93761L12.4693 5.46761C12.6102 5.32671 12.8013 5.24756 13.0006 5.24756C13.1999 5.24756 13.391 5.32671 13.5318 5.46761C13.6727 5.60851 13.7519 5.7996 13.7519 5.99886C13.7519 6.19812 13.6727 6.38921 13.5318 6.53011L13.5306 6.53073Z\" fill=\"currentColor\"\/> <\/svg> <\/span> <\/h3>\n<div class=\"m-collapsible--content\" data-content hidden>\n<div class=\"m-collapsible--content__inner\">\n<p>soigneux. Suivez scrupuleusement les conseils qui figurent sur l\u2019\u00e9tiquette d\u2019entretien de chaque article. Cela ne r\u00e9duit en rien vos garanties l\u00e9gales : un article non conforme ou affect\u00e9 d\u2019un vice cach\u00e9 reste r\u00e9par\u00e9, remplac\u00e9 ou rembours\u00e9.<\/p>\n<p>Comment \u00eatre s\u00fbr que mon article est authentique ?<\/p>\n<p>L\u2019authenticit\u00e9 est garantie pour tout article achet\u00e9 sur ce site ou aupr\u00e8s d\u2019un revendeur agr\u00e9\u00e9.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/collapsible-tab> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>F.A.Q Accueil F.A.Q F.A.Q Accueil F.A.Q D\u00e9lais de livraison Dans quels pays livrez-vous ? Sous quel d\u00e9lai et par quel mode d\u2019exp\u00e9dition ? Livraison dans le monde entier Les commandes sont exp\u00e9di\u00e9es dans le monde entier par notre transporteur (Express ou Standard selon la destination). La livraison se fait uniquement les jours ouvr\u00e9s : Europe [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":16912,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16920","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/pages\/16920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/comments?post=16920"}],"version-history":[{"count":5,"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/pages\/16920\/revisions"}],"predecessor-version":[{"id":17191,"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/pages\/16920\/revisions\/17191"}],"up":[{"embeddable":true,"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/pages\/16912"}],"wp:attachment":[{"href":"https:\/\/amiparis-shop.com\/wp-json\/wp\/v2\/media?parent=16920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}